Contact Best Name Badges
1700 NW 65th Ave, Suite 4
Plantation, FL 33313
FREQUENTLY ASKED QUESTIONS
While most items we sell have free standard shipping options, we do, on occasion, have items that will require extra shipping fees. This applies to USA orders only.
Our goal is to avoid hidden costs, which includes shipping. However, it's just not possible on all orders. Orders shipping overseas and to Canada may often require shipping charges. Canadian orders over $100 we generally ship at no charge. Larger overseas orders may also be able to be shipped at no extra charge. Please check with us and we'll do our best to help keep your costs as low as we can.
We begin processing all orders the day that you submit your order or approve of your design, if applicable. Most orders are shipped within one to three (1 - 3) business days (Monday - Friday). This turnaround time is not a guarantee and some orders can and do take longer to fulfill. However, we do offer guaranteed turnaround times as fast as same day! If you need your order fast, it's as simple as just asking us. We are here to help and make sure you have the products you need regardless of tight deadlines. Our reputation for handling rush orders is legendary.
Once processed, orders will be sent using either USPS, FedEx, or UPS. Transit times average 2 - 4 business days. The choice of carrier is at the discretion of Best Name Badges. If you require a specific carrier, please contact us prior to placing your order. For rush orders, we can send as quickly as Overnight.
Due to their unique nature, we are unable to accept returns of customized products, unless, a defect in manufacturing is present as reasonably determined by us. Please make sure that you approve the online proof and check material specifications. Product sizing will be within 1/16" of the specified size and imprint placement will be within 1/16" of the location specified on the design proof. Any other discrepencies will be handled on a case by case basis.
Please expect reasonable tolerances in customized products of this nature.
We will work to provide the best product and services possible and accomodate special requests and fix issues that may arrise. We reserve the right to replace defective items without providing a monetary refund or credit. Refunds are at the sole discretion of Best Name Badges.
Best Name Badges accepts payments in a variety of forms including major credit cards, American Express, Visa, Mastercard, and Discover. As well as, but not limited to, Wire Transfer, Personal Checks, Corporate Checks, ACH, and PayPal. If you have a preferred way to make a payment and don't see it here, just ask us!
Purchase Orders: We accept purchase orders and Net Terms from credit worthy institutions and customers. Approval for net terms is handled on a case by case basis. If you would like to purchase our proudcts using a Purchase Order, please ask and we'll be happy to review.
We currently use the latest versions of the Adobe Creative Suite. Best Name Badges can accept logos in nearly any common format including, but not limited to, .PNG, .JPG, .PDF, .DOC, .PSD, .AI, .EPS. We do ask that you send the highest quality version of your logo that you have available, and we can almost always work with you no matter what format you have. Vector files are often not required as we are able to manipulate files to work regardless of the file type. If you don't see your file type listed here, we can probably still use it. Just send it over!