Our commitment

We work to conform to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 and 2.2 at Level AA. Those guidelines explain how to make web content usable for people with a wide range of disabilities, including visual, motor, hearing, and cognitive impairments.

We pursue that standard through native web practices: semantic HTML, ARIA where it is needed to name and describe controls, and keyboard support built into the site—not a third-party overlay or add-on interface.

How we build for accessibility

The standard named in this statement is WCAG 2.1 / 2.2 Level AA. We do not claim certification under other standards.

• Semantic markup Headings, landmarks, lists, labels, and links describe the page structure in the HTML itself
• ARIA roles Accessible names and roles for controls that need them, so assistive technology can identify buttons, navigation, and dialogs
• Keyboard navigation Native Tab, Shift+Tab, Enter, Space, and Esc support so the site can be used without a mouse

We also aim to provide meaningful alternative text for images, visible focus, and form labels that stay associated with their fields. Pages have titles, and the document language is set so screen readers can announce content correctly.

Technical measures

A homepage accessibility scan on August 18, 2026 confirmed the following on that page. Other pages may differ.

• Meaningful images have alternative text
• Buttons, including icon-only controls, have accessible names
• Header and footer navigation use landmarks, and primary content is marked as main
• Decorative icons are hidden from assistive technology
• The page language is set, and pages have titles
• The viewport allows text to be resized
• Search uses an explicit submit control and does not change context on input alone

Browsers and assistive technology

We design for current versions of major browsers, including Chrome, Firefox, Safari, and Edge, and we test with common screen readers such as NVDA, JAWS, and VoiceOver. Users should be able to choose the tools that work best for them.

Ongoing efforts

We continue to review and improve the site as we add pages and features. Our team is trained to consider accessibility when building and updating the storefront, and we address issues you report to us.

Known limitations

Despite our efforts, some pages or features may not yet be fully accessible, may still be in progress, or may not have a complete technical solution.

Our online design tool uses an HTML canvas to preview and edit badge artwork. Canvas-based editors are often not fully usable with screen readers. If the design tool does not work with your assistive technology, email cs@bestnamebadges.com or call (888) 445-7601 and we will help you complete the order.

Notes, comments, and feedback

If you encounter a barrier or have a suggestion, please contact us using the information below. We will make every effort to respond within 2 business days and work to resolve the issue. Reaching our team first is the fastest way to get help placing an order or using the site.

Contact us